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Usage-based Billing

Trophy follows a usage-based pricing model where customers only pay for the units of usage they consume. For Trophy, a unit of usage corresponds to a single Monthly Active User (MAU).
See our pricing page to get an estimate of your costs based on your expected usage.

Monthly Active Users (MAUs)

Trophy defines an MAU as a single user that sends at least one metric event to Trophy in a given month.
Bear in mind you never pay for churned users. If a user signs up for your product in a given month but doesn’t return, you only pay for that user once and never again.

Free Tier

The free tier allows teams to test and evaluate Trophy up to 100 MAUs without accruing usage charges.
Once you exceed the free plan, your account will continue to function and we’ll reach out to you directly with a friendly reminder to upgrade.
Trophy has two paid plans, Starter and Pro.

Starter Plan

The starter plan is for customers who have graduated from the testing and evaluation phase and are using Trophy in small-scale production deployments. Unlike the Free Tier, the starter plan has no limits on MAUs.
Beyond ~16,000 MAUs it’s usually more cost-efficient to upgrade to the Pro Plan.

Pro Plan

The pro plan is for customers who are using Trophy in larger scale deployments or who require more advanced features.

Plan Limits

Here’s a comparison of the limits of each paid plan:
ItemStarterPro
Base price$99$299
Included MAUs1,00010,000
Included emails5,00050,000

Features

Here’s a list of all Trophy features and the plan they become available on:
Free
Starter
Pro

Custom Contracts

If you have more than 1M MAUs and would like to discuss custom contracts to suit your business needs then please get in touch and we’ll be happy to help.

Viewing Your Usage

You can view your usage for the current billing period on the billing page of the Trophy dashboard and view all past invoices in your billing portal.

Frequently Asked Questions

We charge all customers on the 1st of the month for usage in arrears.

Get Support

Want to get in touch with the Trophy team? Reach out to us via email. We’re here to help!